Seal of Confidence ACEPI

Insania.com is accredited by the Association of Electronic Commerce and Interactive Advertising

Pricing is not the only decision criterion for making an online purchase. Consumers are looking for elements to help them in the process of choosing before completing the transaction.

The Trusted Online accreditation label serves as a distinctive sign of the quality and credibility of e-commerce websites.

Therefore, the Accreditation of Insania.com serves as a guarantee that we are committed to complying with all the requirements included in the ACEPI Accreditation Program.

It also ensures that the website is legally registered and that security and privacy principles are respected in the processing of personal data. It attests, at the same time, that the conditions of sale and delivery procedures of our company are transparent and sound.

Dispute Resolution Platform:

Pursuant to Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 on online consumer dispute resolution (ODR Regulation), we inform you that there is a dispute resolution platform where consumers and traders can record your complaints and monitor their progress.

The European Commission therefore wants to strengthen confidence in online shopping. The platform is accessible through the following link:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PT